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PRO email support is available Monday – Friday 9 AM – 5 PM EST time. Please allow up to 24 hours for a response. Thank you.

Support Docs

Do you host videos for me?

No, our plugin allows you to embed a video from a compatible service. Here are a few we’ve tested: YouTube Vimeo Wistia VideoPress Brightcove Once you upload your video to…

Am I billed annually?

Easy Support Videos Pro is billed annually at $59 with no renewal discount. You can cancel at any or receive a refund within the first 14-days of purchase.

Can I get a refund?

Yes. We offer 14-day 100% refund if you’re not satisfied with the product. You will have to open a refund request through our helpdesk. Once you’re refunded, you will no…